Questions,
answered.

Ordering works like any delivery app. You pick a partner restaurant and order in a few taps. The kitchen seals your food in an insulated, tamper-evident Dash Pod, a drone lifts off from the nearest Dash hub, and you can follow the flight live.

At your place, the pod is lowered by tether to your yard, patio or drop pad, and you get a ping when it lands.

We haven’t launched yet. We’re choosing our first service areas now. Join the waitlist with your address or ZIP code and we’ll let you know when flights reach you.

Each Dash hub serves the neighborhoods around it, and a drone delivers within a set radius of its hub. We’ll publish exact service areas before launch. Until then, use the address check on the home page or join the waitlist.

Menus show which items fit in the drone’s insulated pod. Very large or heavy orders may not fit in one flight, and one flight carries an order from one restaurant.

The pod needs an open, clear spot: a back yard, a front yard away from trees and wires, or a mounted Dash drop pad. Drones can’t land on balconies, roofs or busy streets.

We’ll announce pricing before launch. The plan is simple: a flat fee per flight plus menu prices, or a monthly Dash Pass. No surge pricing.

Safety comes first on every flight. Every route is planned, monitored and logged, trained operators supervise flights from the Dash control center, and flights pause in bad weather.

Our drones use navigation cameras to fly, not to film. See our privacy policy.

They’re built to cruise high and come down only for the final drop, which keeps noise over your neighborhood low.

In the U.S., commercial flights with small drones fall under the FAA’s Part 107 rules. These require a certified remote pilot and, by default, keep flights within the pilot’s visual line of sight and below 400 feet. Carrying deliveries for hire usually also requires FAA air carrier certification under Part 135, which is how the large drone-delivery operators fly.

Dash Drone will fly only where and how the FAA authorizes. We’ll post our authorization details on this site before our first delivery flight.

Most delivery routes are longer than a pilot on the ground can see, which is called beyond visual line of sight, or BVLOS. Today the FAA allows BVLOS flights only with specific approvals such as waivers or exemptions. The FAA has proposed a dedicated BVLOS rule (Part 108), but it isn’t final yet.

Yes. FAA rules require most drones to broadcast Remote ID, a kind of digital license plate that lets authorities identify a drone in flight.

Flights pause automatically in high winds or heavy rain, and you’re told right away. Your order stays with the restaurant until it’s safe to fly, or you can cancel it.

Weather limits depend on the aircraft and on our FAA approvals. We’ll publish our operating conditions, including any night flying, before launch.

Great! Tell us about your kitchen on our restaurant partners page and we’ll reach out as we plan launch areas.

Soon. Visit careers and tell us what you’d like to work on.